+ Machine Wash: Wash on cold with a mild, eco-friendly detergent.

+ Separate Wash: Wash separately to prevent color transfer.

+ Avoid Harsh Chemicals: Do not use bleach, stain removers, or fabric softeners.

+ Drying: Tumble dry on low or lay flat to air dry for best results.

+ Handle Interior Gently: Turn the hoodie inside out to protect the combed cotton fleece interior.

+ Ironing: If needed, use a low-heat setting and avoid ironing directly on the embroidered logo.

At Amber Loom, we take pride in delivering premium quality products. While all sales are final, we are committed to addressing any concerns with faulty or damaged items.

To be eligible for an exchange:

+ The item must be faulty or damaged upon receipt.

+ It must be unused, in its original condition, and include all original packaging.

+ Requests must be made within 14 days of delivery.

Unfortunately, we are unable to process exchanges for reasons other than faults or damages.

Thank you for understanding as we uphold our commitment to sustainable and ethical practices

+ All Sales Are Final: Once an order is placed, it cannot be canceled or returned unless the item is faulty or damaged.

+ Faulty or Damaged Items: To qualify for a return, items must:Be faulty or damaged upon arrival.Be returned within 14 days of delivery.

+ Return Conditions: Items must be unused, unworn, and in the same condition as received. Items must be returned with the original packaging and tags intact.

+ Return Process: Contact our customer service team with your order number and a description of the issue. Approved returns will receive further instructions for shipping.